Effective Date: 1/14/2025
At The Forge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services. By using The Forge, you agree to the terms of this Privacy Policy.
We take your security seriously. The Forge complies with PCI DSS (Payment Card Industry Data Security Standards) to ensure that your payment information is handled securely. All transactions are processed through Stripe, which provides industry-leading encryption and fraud prevention measures. We do not store your payment details on our servers.
We may collect the following types of information:
Name
Email address
Payment informationA
ny other information you voluntarily provide (e.g., during sign-up or through surveys).
IP address
Browser type
Device information
Interaction data (e.g., pages visited, features used).
Through our workout app, we collect data related to:
Meal tracking.
Completion of workouts.
Progress pictures.
Habit tracking.
This data is accessible only to the appropriate coaches for the purpose of providing personalized guidance and support.
We use your information to:
Provide, operate, and maintain our services.
Process transactions and send confirmation emails.
Respond to customer inquiries and support requests.
Send updates, promotional offers, and other communications related to The Forge (you can opt-out at any time).
Improve our services through analytics and feedback.
Offer personalized fitness coaching based on data collected through our app.
We implement reasonable security measures to protect your personal information, including:
Encryption of sensitive data (e.g., payment information).
Regular monitoring of our systems for vulnerabilities.
Restricted access to personal information by authorized personnel only.
Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure. By using our services, you acknowledge this risk.
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
Service Providers: To payment processors, hosting providers, and other third parties who assist us in delivering our services.
Legal Requirements: To comply with legal obligations, enforce our terms, or protect our rights.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
You have the following rights regarding your information:
Access and Correction: You can request a copy of your information or update inaccuracies by contacting us.
Opt-Out: You can opt out of receiving promotional communications by clicking "unsubscribe" in our emails or contacting us directly.
Data Deletion: You can request the deletion of your personal information, subject to legal and operational obligations.
To exercise these rights, contact us at [email protected].
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any information.
The Forge does not knowingly collect personal information from individuals under 13 years of age. If we become aware of such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Continued use of our services constitutes your acceptance of the updated terms.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
By using The Forge, you acknowledge that you have read and agree to this Privacy Policy.